Complaint Investigation Report
Information obtained from interview with R1 stated R1 did get upset and walked away from Staff due to Staff attempting to get R1 to follow their behavioral plan. R1 stated that staff was not disrespectful to them, but R1 was upset due to the interaction. A review of the records indicated that R1 does have a behavioral plan in place and that staff are to encourage R1 to follow the plan.
Based on interviews, record reviews, and the inability to interview pertinent parties, there is not a preponderance of the evidence to prove the alleged violations did or did not occur; therefore, the allegation is unsubstantiated at this time.
An exit interview was conducted and a copy of this report was discussed and provided to Administrator, Natalie Marcaida.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction