Complaint Investigation Report

331800088-6-17-2022-56-AS-EMAN-CHFLAJ-20220819083513

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/21/2022 and conducted by Evaluator Jennifer Semin

COMPLAINT CONTROL NUMBER: 56-AS-20220321125154

Licensing Program Analyst (LPA) Jennifer Semin conducted an unannounced visit to deliver the findings for the above complaint allegation. LPA met with House Manager, Maureen Sevilla.

The investigation consisted of interviews with staff and clients. Regarding the allegation, staff smokes in the presence of clients. All staff interviewed stated no one employed or residing at this facility smoke. Client 1 - Client 3 all denied smoking and have never seen any staff smoking at the facility. Client 4 would not corroborate or refute the allegation.

Based upon interviews and information gathered, and although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation are UNSUBSTANTIATED at this time.

An exit interview was conducted where this report was discussed and provided to Ms. Sevilla.