Complaint Investigation Report

Review of C1’s Individual Program Plan dated February 13, 2025, revealed that C1 is provided with a curb-to-curb transportation service to and from their day program. Based on interviews, on October 10, 2025, C1 was transported to the facility from their day program. Interviews with staff and outside sources provided conflicting statements as to whether C1 entered the facility prior to going to the neighbor’s house with the lighter. Also, interviews did not reveal that C1 was at the facility with the lighter nor did it reveal the origins of the lighters and if C1 had the lighter at the facility.

Based on interviews and records review, the investigation did not yield a preponderance of evidence to conclude was that staff did not ensure fire starter tools were made inaccessible to clients and staff did not ensure supervision was provided to clients Based on the foregoing, the allegations are unsubstantiated. This finding means that although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted with Staff Muideen Salami, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.