Complaint Investigation Report

331880511-2-10-2022-18-AS-NBRN-CE9SL8-20220509135753

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/17/2021 and conducted by Evaluator Shaunte Henry

COMPLAINT CONTROL NUMBER: 18-AS-20210217121513

Facility staff failed to notify staff and residents of scabies outbreak

Facility failed to notify licensing of outbreak

On 6/27/21 Licensing Program Analyst (LPA) Shaunte Henry conducted an unannounced visit for the purpose of delivering the findings to the above allegations. LPA met with Chris Taber, Director of Health Services, explained the nature of the visit and was granted entry into the facility.

The investigation, which consisted of an interview and document review revealed the following:

An interview with the administrator revealed that there were only 2 staff cases of scabies and zero resident cases. This isolated event was not an outbreak, therefore the administrator was not required to notify staff and residents. The facility notified Community Care Licensing (CCL) of the 2 cases as required. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation are UNSUBSTANTIATED at this time. An exit interview was conducted where this report was discussed with and provided to Chris Taber.