Facility Evaluation Report

Licensing Program Analyst (LPA) Kathleen Banrasavong arrived unannounced to the facility to conduct a collateral visit for a complaint visit from SVS Palm Springs, on the health, safety, and welfare of residents in care. RIV RO, Community Care Licensing received a complaint on February 22, 2024 regarding a resident 1 (R1). LPA met with the House Manager, Andrea Lopez, to inform her of the purpose of the visit and was granted entry.

LPA toured the facility and observed all facility utilities to be on and operating without issues. Food supply is sufficient. There is no immediate concern for residents in care. LPA conducted additional interviews with staff and residents and request pertinent documents for the collateral visit.

No deficiencies are being cited and no civil penalties per California Health & Safety Code and Code of Regulations, Title 22, Division 6. An exit interview was conducted with House Manager, Andrea Lopez and a copy of this report is left with the her as evidence by her signature.