Complaint Investigation Report

hospital. S2 states that C1 has called 9-1-1 theirself, reporting that they do not feel well. LPA inquired about what C1 does to stay busy throughout the day and S1 stated that an application has been submitted for C1 to attend the day program, however no response have been given yet. As of now C1 will go for walks, watch TV, and sleep throughout the day. Per the administrator the staff follow C1 each time they take off but the staff will get stuck in traffic and C1 will turn down a street and staff lose sight. At this time the plan is to increase C1's medication, no further discussion has been had to assist C1 with their eloping behaviors.

Based on observation interview and record revi ew the allegation of staff do not prevent a client from wandering while in care is UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted and a copy of this report was provided to Caregiver, Rosa Lopez.