Complaint Investigation Report

Many of these meals are missing important components all together, such as 2 servings of fruits/vegetables, 4 servings of grain, and 2 servings of milk & milk products. Since the facility menu sample provided to LPA Colvin was stated to be accurate to what the residents are being served, and several meals are missing entire food groups which are recommended by the USDA to be served at each meal, the allegation " Facility did not provide adequate food service for residents" is SUBSTANTIATED.

A finding that the complaint is SUBSTANTIATED means that the allegation(s) is valid because the preponderance of the evidence standard has been met.

Due to observations made by LPA Colvin, the facility was cited, and deficiency noted on LIC 9099 D. An exit interview was conducted where this report and appeal rights were discussed. A copy this report, LIC 9099D, and appeal rights were provided to facility Administrator Shayla Rodriguez during the exit interview.