Complaint Investigation Report

Second Allegation:-Facility is not releasing medical information to residents responsible person.

During an in-person interview with Licensing Program Analyst (LPA) Singh, Resident #1 stated that facility staff consistently keep their family and responsible party fully informed regarding all medical appointments. Furthermore, the resident#1 and staff emphasized that the staff routinely provide any necessary information and updates to their family members and responsible party, ensuring they remain completely aware of the resident's medical care and schedules.

Based on the evidence found during the investigation, the allegations listed above Staff did not meet residents hygiene care needs and Facility is not releasing medical information to residents responsible person are deemed

UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the

allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged

violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the

An exit interview was conducted with Facility Staff Administrator Shana Williams, and a copy of this report

was provided at the conclusion of the visit