Complaint Investigation Report

For the allegation, Staff forced resident to be spoon fed.

During staff interviews, 4 out of the 4 staff stated they have not forced a resident to be spoon fed. 4 out of the 4 staff stated that residents are independent with meals but will assist resident’s when needed. During resident interviews 3 out of the 4 residents stated they have not been forced to be spoon fed. 1 out of the 4 residents was unable to corroborate on the above allegation.

Based on the evidence found during the investigation, the two (2) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report (LIC9099) was discussed and provided to Licensee William Choi and Licensee Patsara Chantharaset.