Home Care Organization Evaluation Report

Enforcement Analyst (EA), Jane Cong-Huyen with the Home Care Services Branch (HCSB), conducted an onsite inspection for the purpose of a biennial licensing visit. EA met with licensee, Oliva Natalie Castro. EA observed the posting of the license and operating business hours. Business operating hours are from 10:00am – 2:00pm, Tuesdays & Thursdays.

During the inspection, EA reviewed personnel records for staff and Home Care Aides (HCAs) including fingerprint status, HCA registry status, Tuberculosis (TB), and required training(s). Licensee stated she only has one staff and one client at this time. EA also reviewed the HCO’s business records for insurance requirements and document for the designee in the absence of the licensee.

EA Cong-Huyen found the HCO in compliance and no deficiencies were cited. An exit interview was conducted, and a copy of this report (HCS809) was provided to the licensee, Oliva Natalie Castro, via email.