Complaint Investigation Report

Regarding the allegation, “Administrator is not appropriately managing the facility” it was alleged that staff report concerns to the administrator and business office manager and the administrator does not do anything about it. It was further reported once concerns are raised, the administrator and business office manager question staff about the incident and nothing is done. Specific incident details were not provided. Administrator Mapilis was interviewed and reported each time staff raise a concern, an internal investigation is conducted immediately to determine the root of the problem. Administrator Mapilis reported that corrective/disciplinary action is taken when warranted and an in-service training is also conducted to remind staff of the facility's staff expectations. BOM was also interviewed and corroborated the information provided by Administrator Mapilis. Three of three staff were interviewed and refuted the allegations. One of three staff interviewed reported that when staff raise concerns to the administrator, they are not informed of any corrective or disciplinary actions taken regarding an employee as a result of those concerns.

The allegations are unsubstantiated as the evidence did not meet the preponderance of evidence standard.