Complaint Investigation Report

Administrator stated there was no incident involving Resident being removed from the facility inappropriately. Administrator indicated that the facility did safeguard Resident while in care and ensured plans of care was followed.

Information obtained from interviews stated there were no issues or concerns regarding Resident’s placement. Additional information obtained from staff interviews corroborated that Resident was removed in July 2022. Interviews with additional residents indicated they have no concerns regarding their safety.

Interview with witness indicated Resident was receiving the best care while residing at the facility. Witness denied that Resident was kidnapped from the facility and corroborated that Resident was removed from the facility in July 2022. Due to the death of Resident, LPA is unable to interview Resident to obtain any additional information regarding the allegations.

Regarding the allegation that staff did not follow appropriate reporting requirements it was reported facility staff did not notify law enforcement of the removal of the resident because there were no issues or concerns.

Administrator denied the allegation and stated Resident was not residing at the facility on the date of the reported incident; therefore, there was no need to report. Administrator stated the facility ensures all incident reports are submitted in a timely manner. LPA conducted a review of the incident reports submitted and no issues or concerns regarding reporting were observed.

Based on interviews and record reviews, the allegations that staff did not safeguard a resident while in care and staff did not follow appropriate reporting requirements are deemed as unfounded due to Resident not being placed at the facility when the alleged incident occurred.

An allegation finding of unfounded means the allegation was false, could not have happened and/or is without a reasonable basis.