Complaint Investigation Report

which detailed the November 2024 delivered to residents four (4) days before the first of each month. LPA was unable to interview R1 and R2. R1 moved out on 12/14/21 and R2 moved out 12/10/21.

Based on observations, interviews and records review the allegation of staff is unlawfully evicting the residents while in care is unfounded. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.

An exit interview was conducted and a copy of this report was provided to Raquel Montes, General Manager.