Complaint Investigation Report

In regards to allegation #2, LPA interviewed S1 who stated that the facility has a dedicated staff member who solely provides showering for residents. S1 stated that R1 was receiving showers three times a week.

LPA interviewed R2 and R3 who stated that the facility has been providing showers for them three times a week. LPA interviewed S2, S3, and S4 who stated that facility staff are providing each resident with a shower three times a week. LPA could not locate R1 in order to retrieve statement.

Based on evidence obtained during the investigation, LPA has determined that the above allegations are UNSUBSTANTIATED; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed and a copy was provided to the Administrator via email.