Complaint Investigation Report

Allegation: Facility does not have adequate food supply

It is alleged that the facility does not maintain adequate food supply for the clients in care. . LPA obtained a copy of the Food Menu and toured kitchen, LPA observed a sufficient amount of both perishable and non-perishable food supply. LPA interviewed 4 staff and each denied the allegation stating there is always sufficient food at the facility, groceries are purchased either weekly or biweekly depending on the need. Since the facility only has one client at the time who goes on home visits often, food is purchased accordingly to meet the needs of the client and to avoid spoilage of the perishable food supply. LPA interviewed 1 Client and client denied the allegation and stated that there is always food and snacks at the facility. LPA interviewed 1 Witness and they denied the allegation and stated this has never been a concern of theirs since C1 has lived at the facility and that C1 has never expressed that there is low food supply or that they are left hungry.

It is alleged that staff would threaten C1 with eviction if they did not turn over their food stamps. LPA interviewed 4 Staff and each denied the allegation, S2-S4 stated they have never heard of any clients having food stamps and that the facility purchases the food for the clients with facility funds. Interview with S1 revealed that C1 was receiving food stamps for a short period of time, which is unusual since all clients are serviced through Regional Center and none of the other clients have ever had food stamps, S1 spoke to C1’s case worker about this concern and the case worker took care of the mix up, S1 confirmed that staff never took any of the funds from C1 and whatever food stamps C1 did have was discussed between the client and their case worker. LPA interviewed 1 Client and client denied ever being threatened by staff. LPA interviewed 1 Witness and they denied ever observing staff threaten clients and they stated that C1 has never received food stamps.

Based on statements and interviews conducted with staff & clients, review of facility file records, and LPA’s observations, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview held, and a copy of this report was provided.