Complaint Investigation Report

331880722-1-3-2022-18-AS-RSTS-CZLPKR-20240118102332

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/17/2021 and conducted by Evaluator Jesse Gardner

COMPLAINT CONTROL NUMBER: 18-AS-20211217134947

Staff working without a cleared background clearance

Licensing Program Analyst (LPA) Jesse Gardner arrived at the facility in order to initiate a complaint investigation into the above allegation. LPA met with Executive Director, Chantelle Hudson. LPA identified himself and discussed the purpose of the visit with Hudson. The investigation consisted of interviews with staff, and a records review.

Through the investigation, LPA learned that staff one (S1) had worked at the facility since 10/20/2020, but was terminated 12/14/2021. S1 had not obtained a background clearance the entirety of their employment. This allegation was deemed to be SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met.

The facility was cited civil penalties per Title 22 division 6 chapter 8 section 87355(e) Criminal Record Clearance. The citation was noted on LIC9099-D, and produced on LIC421BG.

An exit interview was conducted, and a copy of this report was given to Ms. Hudson along with copies of the aforementioned forms.