Complaint Investigation Report

In regard to the allegation, Staff do not safeguard resident's personal items. RP stated staff are taking R1’s wine away from them. S1 stated R1 does get bottles of wine from a family member about once a week or once every two weeks. R1 stated she gets a glass of wine from staff every day. R1 stated staff have her wine in the refrigerator. LPA observed R1’s wine labeled and stored in a refrigerator that is inaccessible to residents in care.

Based upon interviews and information gathered, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED at this time.

An exit interview was conducted where this report was discussed and provided to Ms. Miller.