Complaint Investigation Report

Staff wore gowns and gloves in the memory care unit where the outbreak occurred. They enhanced their washing and drying and separated all the residents’ clothes and beddings from others. Staff stated all the residents were given the treatment to mitigate the spread and tried to keep residents away from physical contacts as much as possible. They showered the residents more frequent during that time. Other cottages were instructed to clean and sanitize frequently and to observe for any signs of scabies. Families, visitors, and the public health department were also notified of the outbreak in the community. LPA reviewed the facility’s Infection Control Plan, and it appeared that the facility followed the procedures for any communicable disease.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Staff B. Walsh. A copy of this report along with the appeal rights was provided.