Complaint Investigation Report

Additional information provided was that R1's Psychiatrist will not speak with anyone at the facility but R1, this has caused miscommunication amongst all parties . Additionally, the Administrator and R1s Conservator are taking the necessary steps to get R1 a Psychiatrist in town to assist with a smoother process with R1 and getting their medications as well as continuity of care.

Based on the information provided there is not enough evidence to corroborate the allegation of Staff did not refill resident’s prescriptions timely is UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted and a copy of this report and LIC 811 (confidential names list) was provided to Administrator Florence Mojica.