Senior Care Records.

Complaint Investigation Report

Villa Descanso Senior Living, Eastvale10/17/2023Licence 331800490

Census6
Date signed10/17/2023 02:06:23 PM
The inspector’s account

It is alleged that R1 has a special diet and the staff do not feed them the proper diet. LPA interview with staff indicated that the residents are provided with their physician ordered diets. LPA review of the food supply indicated that the facility has nutritious foods available to feed the residents. Six (6) residents interviewed report that they receive the meals they require. It is alleged that the facility used R1's food stamp card and used approximately $230.00 from their card to purchase food for the whole house and the client was not reimbursed. There is no available evidence through review of records and interviews to support the allegation. LPA learned that the facility uses a digital medication treatment record called Adivantus. LPA review of medications and medication records do not reveal that the facility is mismanaging the residents medications. It is alleged that residents are forced to sleep. Five (5) of six (6) residents interviewed responded to questions regarding sleep times and five (5) of five (5) responded that they are not forced to g o to bed at a specific time. Staff report that bedtimes are not enforced.

Based on the available information we have found the complaint allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. A copy of this report is being reviewed with and furnished to the facility representative

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction