Complaint Investigation Report

Allegation #2 – Staff was rough with resident causing injury. It was alleged that R1 sustained a skin tear as a result of a caregiver grabbing them.

Record Review provided by the Licensee indicated that Resident One (R1) did not reside at this location. Based on record review, and observation, this complaint was determined to be Unfounded. An Unfounded finding means that the allegations were false, could not have happened and/or is without a reasonable basis.

An exit interview was conducted where a copy of this report was provided.

This is an amended version of the original report dated 12/4/2023.