Complaint Investigation Report

Based upon this investigation, LPA finds that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

ALLEGATION #2: DUE TO NEGLECT, RESIDENT SUSTAINED SCABIES

It is alleged that R#1 developed Scabies while in the facility.

On 3/15/23 Licensing Program Analyst (LPA) Tricia Danielson toured the facility, interviewed one (1) resident, six (6) staff, reviewed and obtained pertinent documents.

On 11/25/25, Licensing Program Analyst (LPA) Sparkle Day began the follow up investigation. LPA Day attempted to reach reporting party and facility and could not reach them with numbers provided. Residents whereabouts are unknown. This facility closed 5/8/25. Due to facility closing we were unable to locate all parties involved in the complaint. Therefore we were unable to complete a full investigation.Based upon this investigation, LPA finds that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A copy of this report will be mailed to last known address: 13660 Mountain View Road