Complaint Investigation Report

(R1) was scheduled to be showered twice a week but was showered at least once a week due to R1’s refusal. Residents interviewed stated staff assist them with showers twice a week.

The fifth allegation, Resident developed a pressure injury while in care. Relevant party (RP) stated R1 developed a pressure injury on the side of their leg. Staff stated R1 did not have any pressure injuries. LPA observed R1's documents and they did not indicate R1 had a pressure injury.

Based upon interviews and information gathered, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED at this time.

An exit interview was conducted where this report was discussed and provided to Ms. Brown.