Complaint Investigation Report

336426511-4-14-2022-56-AS-EMAN-CSCV29-20230531160240

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/11/2022 and conducted by Evaluator Jennifer Semin

COMPLAINT CONTROL NUMBER: 56-AS-20220411153553

Resident not being administered medication as prescribed.

Staff did not assist resident with feeding(s).

Licensing Program Analysts (LPAs) Jennifer Semin and Ryan Gardner arrived to the facility unannounced to initiate a complaint investigation into the above complaint allegations and deliver the findings. LPA met with Administrator, Blasia Lee-Lole and Business Office Manager (BOM) Rona Sanchez.

The investigation consisted of interviews and review of records. The first allegation, Resident not being administered medication as prescribed. Staff stated all medication is given according to doctor’s order. Medication prescriptions are given between 8am-9am, 11am-12pm, 4pm-5pm, and 8pm-9pm unless a specific time is documented on the prescription orders. Resident interviewed stated all medication is given on time and according to their doctor’s order.

The second allegation, Staff did not assist resident with feeding(s). Staff stated they do assist residents with feedings if needed. Staff stated there are currently no residents that require assistance with feedings. Residents interviewed stated they do not need assistance with feeding nor have they seen any resident requiring feeding assistance.

Based upon interviews and information gathered, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED at this time.

An exit interview was conducted where this report was discussed and provided to the BOM.