Complaint Investigation Report

336403818-6-6-2025-56-AS-EMAN-DKKSXS-20250815141625

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN BERNARDINO , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/24/2025 and conducted by Evaluator Mary Rico

COMPLAINT CONTROL NUMBER: 56-AS-20250424162720

Staff member physically abused resident in care.

Licensing Program Analysts (LPA) conducted an unannounced visit to deliver findings on the allegations listed above. LPA met with Administrator Sheila Saginario and explained the purpose of the visit. The investigation consisted of staff interviews and client interviews.

For the allegation, Staff member physically abused resident in care.

During staff interviews, 2 out of the 2 staff stated they have not physically abused their clients.During client’s interview, 3 out of the 3 clients stated they have not been physically abused by staff. Based on the evidence found during the investigation, the one (1) allegation listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.An exit interview was conducted, and this report (LIC9099) was discussed and provided to Administrator Sheila Saginario.