Complaint Investigation Report

Interviews with Staff #1 revealed that they are always treating their clients with dignity and respect and their clients are their family and no incident happened at the facility that a staff gave a special food to a client as all clients at the facility get the same food during meal times. Moreover, LPAs Brown and Wolcott contacted C1 Inland Regional Center (IRC) Case Worker and IRC Case Worker reported to LPAs Brown and Wolcott that C1 has tendency to make falsifying statement. IRC Case Worker stated "It's not uncommon for C1 to make false statement. C1 does that very often. C1 has that history."

Based on interviews and records review, the allegation Staff did not treat client in care with dignity and respect is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted, where this report (LIC9099) was discussed and provided to Licensee/Administrator Lena Rush.