Complaint Investigation Report

During interviews with clients, C1 stated that they are not allowed to leave the facility unless they are accompanied by staff. C2 stated that the facility staff allows the clients to leave the facility. C2 stated the staff does not prevent the clients from spending time with their friends and family outside of the facility. LPAs attempted to interview C3 and C4, both clients did not respond verbally.

During interviews staff, the staff stated that C1 is allowed to leave the facility with the assistance of the staff. The facility assists C1 to leave the facility per C1’s physician’s report.

Based on evidence obtained, the allegation listed above is deemed UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report (LIC9099) was discussed and provided to Administrator Olga Morales, along with a copy of the appeal rights.