Complaint Investigation Report

On September 17, 2024 LPA Rico and LPA Hernandez inspected 4 clients lunch meal bags. 1 out of the 4 clients had a rotten apple inside their lunch bag. In addition, S1 immediately discard the rotten apple and stated they did not notice the rotten apple. The lunch meal was prepared a day in advance for Day Program.

Based on the evidence gathered during today’s investigation, the one (1) allegation listed above are deemed SUBSTANTIATED. A finding that the complaints are SUBSTANTIATED means that the allegation are valid because the preponderance of evidence the standard has been met.

During today’s visit, one (1) deficiency were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) and LIC9099D was discussed and provided to Administrator Marcela Hurtado along with a copy of the appeal rights.