Complaint Investigation Report

For allegation, Licensee failed to insure residents records were inaccessible.

During interviews conducted, LPA discovered that R1’s resident records were not stored in a central record location. LPA discovered that R1’s resident records were left accessible on the kitchen table instead of being stored in a centrally stored record location.

Based on the evidence gathered during today’s investigation, the two (2) allegations listed above are deemed SUBSTANTIATED. A finding that the complaints are SUBSTANTIATED means that the allegations are valid because the preponderance of evidence the standard has been met.

During today’s visit, two (2) deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report (LIC9099) and LIC9099D was discussed and provided to Licensee Noelia Garcia, along with a copy of the appeal rights.