Complaint Investigation Report

336427235-10-21-2024-56-AS-EMAN-DABRWP-20241023132325

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN BERNARDINO ASC , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

09/23/2024 and conducted by Evaluator Beena Singh

COMPLAINT CONTROL NUMBER: 56-AS-20240923101716

Administrator Assistant Maria "Mary" Gonzalez

Staff is financially abusing residents in care.

Licensing Program Analysts (LPAs) Beena Singh and Paola Guerrero conducted an unannounced visit to this facility for the purpose of delivering findings for the above allegation.

For Allegation, Staff is financially abusing residents in care.

During interviews with residents, 5 out of 5 residents denied being financially abused by staff or staff managing residents’ finances. LPA conducted an interview with Resident #1 who reported to LPA that resident has possession of debit card and denied staff managing their finances or having possession of debit card. Based on the evidence found during the investigation, LPA Beena Singh found the allegation listed above to be Unsubstantiated.

Unsubstantiated: A finding that the complaints are Unsubstantiated means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report was discussed and provided to Administrator Assistant Maria "Mary" Gonzalez.