Complaint Investigation Report

When R1 needs to use the bathroom for basic needs, R1 is required to leave their bedroom and use the facilities shower room or bathroom in the main area of the facility. Interviews and document review revealed that R1 requested to be moved to a different bedroom on 9/23/2023 and on 9/28/2023 due to roommate accommodations. The facility moved the R1 to two (2) different bedrooms per R1’s request. The facility failed to take in consideration of R1’s basic bathroom needs when moving R1 to a different bedroom. The facility should have selected a bedroom where R1 had full access to a bathroom in order for R1 to have access to basic bathroom needs. The facility gave R1 a portable commode that has been placed outside of their bathroom door. The portable commode does not accommodate or take place of R1’s full basic bathroom needs.

Based on the evidence gathered during the investigation, the allegation listed above is deemed SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because of the preponderance of evidence the standard has been met.

During today’s visit, one (1) deficiency was cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report (LIC9099) and the LIC9099D form were discussed and provided to Administrator Assistant Maria "Mary" Gonzalez , along with a copy of the appeal rights.