Complaint Investigation Report

It was then alleged that R1 was not being taken to his follow up appointments, and further, staff were not assisting R1 with meeting their medical needs. LPA reviewed documents provided by the facility and found that R1 was admitted to the hospital for contracting COVID-19 on May 9, 2023, and prescribed medication to handle the diagnosis. R1 continued to receive medical care for an undiagnosed condition. Prior to that, the facility provided the most recent After Visit Summary dated March 3, 2023 which noted no additional follow-up visit was scheduled; therefore, there was no additional follow-up for the facility to provide. Thus, the allegation was Unsubstantiated.

It was then alleged that the facility was not feeding R1. Interview with R1 and staff indicated that R1 was fed, and there was no concern with R1 not having enough food. Thus this allegation was Unsubstantiated, as a result.

A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where a copy of this report was discussed and provided.