Senior Care Records.

Complaint Investigation Report

Cypress Springs Homecare, Cathedral City03/12/2026Licence 331881605

Census5
Date signed03/12/2026 01:48:35 PM
The inspector’s account

LPA conducted an interview with one (1) staff member who stated room check has been done every 1 to 2 hours for all residents. On one occasion, two (2) staff members stayed with R1 all night due to R1's behavior.

Based on records review and interviews conducted, this allegation is Unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted where a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction