Complaint Investigation Report

Allegation 5: Staff are blocking exiting doors for residents to have access to common area. LPA interviews with staff and residents revealed that staff did not keep the pathway free from obstruction. Interview with S3 revealed S2 would obstruct the passageway with large water bottles. Therefore, this allegation is SUBSTANTIATED. A Deficiency will be cited.

Based on the evidence gathered during the investigation, the above allegations are found to be Substantiated. A finding that the complaint is Substantiated means that the allegations is valid because the preponderance of the evidence standard has been met per California Code of Regulations Title 22 are being cited on the attached LIC 9099D).

An exit interview was conducted where this report LIC9099, LIC9099-C and LIC9099-D and appeal rights was discussed and provided to Danica Reyes, Caregiver at the conclusion of the visit.