Senior Care Records.

Complaint Investigation Report

A Tender Touch Senior Living LLC, Beaumont12/21/2022Licence 331880815

Census3
Date signed12/21/2022 10:55:36 AM
The inspector’s account

Licensee/Administrator Mojica reported that if a resident is non-ambulatory, the bedroom has audio surveillance device for the staff to appropriately monitor the non-ambulatory residents in care. Moreover, though Licensee/Administrator Mojica indicated that responsible party of Resident 3 (R3), Resident 1 (R1) and Resident 2 (R2) provided consent on audio surveillance device on R3, R1 and R2's bedroom. Interviews with both R3, R1 and R2's responsible party revealed they both did not provide consent to the audio surveillance device in their family’s bedroom. LPA Brown will be issuing a deficiency for this issue as this pose potential health, safety and personal rights risk to residents in care.

Based on LPAs Brown and Echeverria's observations and interviews, the preponderance of evidence standard has been met, therefore the allegation Facility placed an audio surveillance device in resident's bedroom s found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 & Chapter 8) is being cited on the attached LIC9099D.

An exit interview was conducted where this report, LIC9099, LIC9099D, and Appeal Rights were discussed and provided to Licensee/Administrator Florence Mojica.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction