Senior Care Records.

Facility Evaluation Report

Spoelstra LLC DBA Voice Banning, Banning05/26/2026Licence 331881190

Capacity60
Census40
Date signed05/26/2026 12:34:26 PM
Name of licensing program analystSarina Ramirez
Name of licensing program managerKaren Clemons
The inspector’s account

Licensing Program Analyst (LPA) Sarina Ramirez made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Program Director Kathy Croke, and discussed the purpose of the visit.

The facility is an Adult Day Program with a license capacity of 60 and a current census of 40 clients. During today's visit, there were 21 direct care staff present. LPA conducted an overall inspection, which included, but was not limited to the following:

The facility's passageways were clear and free of obstructions. The facility has two (2) main areas designated for client activities and a private client lounge. The facility has sufficient amount of arts supplies, board games, sensory activity items for clients use. Client restrooms and changing areas were odor free and operating in sanitary conditions. The hot water measured between 105 and 113 Degrees F. The facility has a sufficient supply of personal hygiene products for clients in care. Cleaning solutions stored in the kitchen were kept locked and stored away from food items. The facility has operating fire/carbon monoxide alarms and telephone service. The facility has posted in a common area: facility license, facility evacuation sketch, Community Care Licensing complaint poster, infection control prevention signs, and a emergency disaster plan with emergency telephone numbers. Client medications are centrally stored and kept in a locked cabinet, two (2) clients medication is administered as prescribed. Six (6) staff files were observed to be complete, and included criminal record clearances and/or exemptions. Six (6) client files were reviewed and observed to be complete. Last disaster drills were conducted on 4/13/26 and 5/21/26. SSD Alarms conducted a visit on 5/21/26 to test the fire alarms with no deficiencies.

Based on observations and record review, no deficiencies were cited per Title 22 of the California Code of Regulations. An exit interview was conducted were the licensing reports were discussed with the Program Director. A copy of the report was provided to the Program Director at the conclusion of the visit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction