Senior Care Records.

Facility Evaluation Report

Spoelstra LLC DBA Voice Banning, Banning04/20/2026Licence 331881190

Capacity60
Census47
Date signed04/20/2026 10:41:24 AM
Name of licensing program analystSarina Ramirez
Name of licensing program managerKaren Clemons
The inspector’s account

Licensing Program Analyst (LPA) Sarina Ramirez arrived at the facility unannounced to conduct a Case Management Visit for a health and safety. This case management visit is in response to a Special Incident Report (SIR) submitted to the Community Care Licensing Office on 03/12/2026. LPA met with Program Director Kathy Croke and stated purpose of the visit.

During today's visit, LPA discussed the incident and interviewed client #1 (C1). LPA will conduct further investigation in the matter.

No deficiencies were observed during this visit. An exit interview was conducted where this report was, reviewed, discussed and then provided to Program Director Kathy Croke at the conclusion visit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction