Senior Care Records.

Facility Evaluation Report

Spoelstra LLC DBA Voice Banning, Banning03/30/2026Licence 331881190

Capacity60
Date signed03/30/2026 11:42:09 AM
Name of licensing program analystJarred Torres
Name of licensing program managerJazmond D Harris
The inspector’s account

On March 30, 2026, Licensing Program Analyst (LPA), Jarred Torres, arrived unannounced at the facility to conduct an interview with a client who attends their day program. LPA met with Administrator, Kathy Croke, and explained the purpose of the visit.

The purpose of the visit is related to complaint number 18-AS-20240618011025, which is not a complaint against the day program.

LPA conducted an interview with an alleged victim whom resides at an Adult Residential Facility to obtain information regarding the complaint number shown above.

A copy of this report was discussed and provided to Administrator, Kathy Croke, whose signature on this form confirms receipt.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction