Complaint Investigation Report

Personal Rights regulation 80072(a)(3) each client shall have personal rights which include, but are not limited to, the following: (3)To be free from corporal or unusual punishment… intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including but not limited to: or withholding of shelter. Based on interviews conducted, staff did prohibit client from returning to facility, therefore the preponderance of evidence standard has been met, the above allegation is Substantiated .

A finding that complaint allegations are substantiated means that the allegation is valid because the preponderance of the evidence standard has been met, therefore the allegation is SUBSTANTIATED .

The following deficiencies were observed (see LIC 9099D) and cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal of rights provided.