Complaint Investigation Report

This agency has investigated the complaint alleging “Staff did not respond to resident's call button in a timely manner and Staff left residents in a soiled diaper for a long period of time” We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened or is without a reasonable basis. We have found that the complaint was unfounded, therefore we have dismissed the complaint.

Exit interview conducted. A copy of this report was provided to the administrator, signature confirms receipt of this report.