Complaint Investigation Report

107208908-1-28-2025-24-AS-KHOS-DEQPRB-20250313113228

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/29/2024 and conducted by Evaluator Martin Vega

COMPLAINT CONTROL NUMBER: 24-AS-20241029140334

Staff do not ensure privacy while providing personal care to residents

On 01/28/2024, Licensing Program Analyst (LPA) M Vega visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Eduardo Rangel and stated the purpose of the visit. During this visit LPA conducted interviews of 3 staff members interviews. 2 out of 3 staff members stated the allegations did not occur.

Allegation: Staff do not ensure privacy while providing personal care to residents

Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Exit interview conducted, report signed and copy of this report was printed and provided to the Administrator for facility records.