Facility Evaluation Report

On 07/18/2024, Licensing Program Analysts (LPAs) Walton and Leffall arrived unannounced to conduct a case management inspection. LPAs introduced themselves, stated the purpose of the visit and requested to meet with Administrator. Facility staff contacted Licensee, Aurora Rigon, who was unable to attend this visit. LPAs met with facility staff, Rudy Rigon, who arrived a short time later.

The purpose of this visit is to follow up on information that was disclosed to the Fresno CCL office. During today's inspection, LPAs conducted a facility tour and reviewed client records. During the facility tour LPAs observed discolored bread and milk that was expired in the refrigerator. LPAs found food that had been improperly stored evidenced by multiple cereals layered in the same container. Bedrooms were toured. LPAs found the fan in bedroom 1 to be in disrepair and in need of replacement and multiple holes were observed in client bedding. Bathrooms toured. Bathroom appeared clean and operational. Hot water measured at 96.8 degrees F. LPAs found that the bathroom faucet is in need of repair.

Exterior tour conducted. LPAs observed the rain gutters to be in disrepair. The light fixture on the back patio needs a light cover. The door knob on a the back door was missing. The garage doors need to be repainted and a large hole in the garage door in need of repair. LPAs also observed multiple broken items that needs to be removed/disposed of.

A sample of client records were reviewed. During a previous visit on 02/13/2024, an interview with Administrator, Aurora Rigon, revealed that the Administrator "is not here as often as she should". Interviews conducted today with facility clients confirmed that the administrator is not present in the facility for the amount of hours needed to properly manage the facility.

Deficiencies are being cited in accordance to California Code of Regulations, Title 22, Division 6 on the attached 809D. A civil penalty in the amount of $250 is also being assessed for repeat violation. Exit interview conducted and a plan of correction was reviewed and developed with facility staff. A copy of this report was discussed and provided to facility staff, Rudy Rigon, whose signature on this form confirms receipt of this document.