Complaint Investigation Report

100400622-5-22-2026-24-AS-SMOA-DUHLYN-20260528091036

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/16/2025 and conducted by Evaluator Melinda Medina

COMPLAINT CONTROL NUMBER: 24-AS-20250716141117

Facility is not sufficient in numbers to meet resident needs

On 5/22/2026, Licensing Program Analyst M. Medina and Licensing Program Manager S. Moua met with the facility licensee and administrator. Finding was delivered for the above allegation.

The department has investigated the above allegation. During the course of the investigation, LPA toured the facility, conducted interviews, and reviewed documentation.

The department has insufficient information regarding the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is Unsubstantiated.

Exit interview conducted and a copy of report provided for facility records.