Complaint Investigation Report

107201295-8-28-2023-24-AS-SMOA-CWSRM9-20231020130823

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/18/2023 and conducted by Evaluator Kelly J. McClurg

COMPLAINT CONTROL NUMBER: 24-AS-20230818161051

Licensee (L) Wilma Martin & Caregiver (CG) Neil Martin (husband to L.)

Staff did not provide a safe and comfortable environment for residents

An unannounced Complaint visit was conducted on the date & tines indicated above by Licensing Program Analyst (LPA) K. McClurg. LPA met with Licensee (L) Wilma Martin & Caregiver (CG) Neil Martin (husband to L.). Allegations reviewed with L & CG.

Facility toured. Client rooms, bathrooms, common areas appeared to be clean. No excess debris or unpleasant odors detected in home. Inside temperature felt cool & comfortable. Pool observed to be appropriately fenced with pool gate locked. Did not observe indication(s) to suggest drug activity on the premises. Clients observed to be clean & well groomed.

The Department has investigated the above allegations & determined them to be Unsubstantiated.

Exit interview conducted with L & CG. Copy of report provided.