Complaint Investigation Report

Licensing Program Analyst (LPA) B. Miranda conducted the complaint investigation visit to the facility on 5/8/23. During the course of this complaint investigation LPA interviewed residents, caregivers on duty, administrator, and observed the facility. It was determined based on the interviews and observation that the above allegation is Unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted and a copy of this report was provided to AD Elsa Snyder.