Complaint Investigation Report

It was found during records review, that R1 has two account ledgers on file each showing a different account balance. Administrator is unable to provide bank records for transactions of cash resources deposited in and drawn from the account.

Based on interviews conducted and record review, the preponderance of evidence standard has been met, therefore the allegations: Resident is not receiving P & I funds while in care is found to be SUBSTANTIATED.

A deficiency is being cited in accordance to California Code of Regulations, Title 22, Division 6, see attached LIC9099D.

An exit interview was conducted. A Plan of Correction was reviewed and developed with the Administrator. A copy of this report and appeal rights will be provided via email due to COVID-19 precautionary measures. Report signed on-site by facility representative.