Senior Care Records.

Complaint Investigation Report

MRS Scott's Where Heart Is Homes-carmel By the Sea, Clovis09/03/2024Licence 107208813

Census5
Date signed09/29/2024 04:49:10 PM
The inspector’s account

Allegation: Staff are leaving resident unattended.

During the facility visits on 7/30/24 and 9/3/24 based on observations, record reviews and interviews revealed that staff were present at the facility. During observations on both visits all residents were in common area with staff present. Records review revealed that facility is staffed and during interview no concerns reported. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Exit interview conducted, report signed and copy of this report provided to administrator for facility records.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction