Senior Care Records.

Complaint Investigation Report

MRS Scott's Where Heart Is Homes-carmel By the Sea, Clovis07/30/2024Licence 107208813

Census5
Date signed07/30/2024 04:44:20 PM
The inspector’s account

Allegation: Staff did not assist resident with their medication. Based on interviews conducted and records review it was revealed that on multiple occasions, 01/06, 01/07, and 01/08 R1 was not provided medications by staff as ordered. Based on staff interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations being cited on the attached LIC 9099-D.

Exit interview conducted, report signed and copy of this report with appeal rights provided to Administrator for facility records.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction