Complaint Investigation Report

Allegation: Staff do not have required training.

LPA reviewed facility records, interviewed residents, staff, and Administrator. Administrator provided training completed by staff necessary to provide care for elderly and dementia residents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Allegation: Staff are working without fingerprint clearances

LPA reviewed facility records, interviewed residents, staff, and Administrator. Documents reviewed by Department confirmed staff background check and fingerprint clearance. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted, report signed by administrator and copy provided for facility records.