Senior Care Records.

Complaint Investigation Report

Carmel Village at Clovis, Clovis09/30/2021Licence 107208995

Date signed10/01/2021 10:04:32 AM
The inspector’s account

107208995-10-1-2021-24-AS-SPIY-C7TUSQ-20211015155042

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/10/2021 and conducted by Evaluator Mary Garza

COMPLAINT CONTROL NUMBER: 24-AS-20210210135323

Staff sexually abused a resident while in care.

On 09/30/2021 Licensing Program Anlayst (LPA) M. Garza arrived at facility to deliver complaint findings for the above allegation. LPA was screened and allowed entry into the facility. LPA met with Linda Pope and explained reason for visit.

The Department conducted interviews with facility staff, residents, and reviewed records. R1 confirmed S1 pinched resident’s nipple twice while giving R1 a shower. Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. See citations on the attached LIC. 9099D.

*Immediate Civil Penalty is assessed for care and supervision.

A copy of this report, appeal rights and deficency were emailed due to COVID precautionary measures being taken. A delivered and read receipt serve as confirmation.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction